Questions and answers

Short answers to what people ask most. If your question is not here, message us.

What AI tools can I run?

Anything that runs on macOS and is allowed by the acceptable use policy. Customers run coding agents in the terminal — Claude Code, Codex CLI, Gemini CLI — editors such as Cursor, their own agents, and browser and desktop automation. No AI tool is pre-installed: you have administrator rights, install what you need and sign in with your own accounts. Installing and configuring the tools is up to you; we do not do it for you. A VM is enough for terminal agents and automation; take a whole Mac for heavy builds, graphics and UI work, many agents in parallel and the most responsive desktop.

Do you provide accounts, subscriptions or API keys for AI services?

No. We rent the machine only. We do not sell, provide, share or resell accounts, subscriptions or API keys for Claude, ChatGPT / Codex, Gemini or any other AI service — those are yours. You sign in with your own accounts and use your own keys.

Where does the agent run, and where does the model run?

The agent runs locally, on the rented machine: its process, files, browser and desktop automation live in your macOS and keep running around the clock with your laptop closed. The model itself is your own cloud AI service: the agent reaches it through your account or your API key.

Does the machine stay on 24/7?

Yes. Your VM or Mac is powered on for the whole term and does not go to sleep unless you shut it down yourself, so an agent keeps working with your laptop closed. We do not publish or guarantee an uptime percentage: maintenance restarts and power or network faults can happen. If the machine was down through our fault, we extend your rental by that time.

Is it a real Mac or a virtual machine?

Your choice. A macOS virtual machine runs on a real Mac mini M4 and costs less. A whole Mac mini is the entire physical computer for one customer, with no virtualisation. Either way it is genuine macOS on Apple hardware.

What is the difference between a VM and a whole Mac, and which do I need?

A VM is cheaper and fine for terminal AI agents, automation, builds, CI and App Store uploads: it has fixed vCPU, memory and disk, but no access to the host computer. A whole Mac gives you full performance, every core, the GPU and more memory: take it for heavy builds, UI and graphics work, many agents in parallel, and the most responsive desktop. Not sure? Start with a VM for a day.

Is the VM shared with other customers?

The Mac mini is: it can run one other VM belonging to another customer, never more than one. Your VM’s disk, memory and cores are yours alone: resources are fixed and not oversold. The other VM has no access to yours. If you want a computer with nobody else on it, take a whole Mac.

Where is the machine, what IP address does it have, and what latency should I expect?

In Kuala Lumpur, Malaysia; it goes online from a Malaysian IP address. That is a fact about where the hardware is, not a promise about any third-party service: whether you may use a given AI service is governed by that service’s terms, and following them is your responsibility. We do not promise a static or dedicated public IP address — if you need one, ask before you pay. For terminal agents, SSH, builds and CI the distance hardly matters. Over Screen Sharing the lag is noticeable — workable for an editor or Xcode, not for video or games. Rent a day and see.

How do I connect to the remote Mac?

Bring your own remote tool. Screen Sharing (VNC) and SSH over a private Tailscale or WireGuard tunnel are always available, in a VM and on a whole Mac. On a whole Mac we suggest Parsec: it is pre-installed, you sign in with your own account and get a responsive desktop from Windows, macOS, Linux or Android. In a VM the supported route is Screen Sharing and SSH: Parsec relies on graphics hardware and is not confirmed to work inside a VM yet. You have administrator rights, so you can install any other tool you prefer. Accounts and licences for third-party tools are yours: the free Parsec plan is meant for personal use.

How do I pay without an international card?

In USDT on the TRC-20 network. The panel shows the exact amount and address; send exactly that within 60 minutes and payment is confirmed automatically. BTC is coming later. Cards are not accepted.

How fast do I get access?

Within 12 hours of confirmed payment. The owner prepares your VM or Mac, so delivery is not instant. If you need it by a specific time, tell us in advance.

What is the minimum rental?

One day (24 consecutive hours), for a VM and for a whole Mac. Apple’s macOS licence does not allow a shorter lease.

How do I renew?

Before the term ends an invoice for the next period appears in the panel. We remind you 3 days and 1 day ahead. Pay it and you carry on without a break.

What happens to my data after the rental?

A VM is deleted together with its disk, and the next customer gets a new one created from a clean image. A whole Mac is erased and reinstalled. We keep no copies, so save anything you need before the term ends.

Do I get administrator rights?

Yes. Install your AI tools, Xcode, Homebrew, CI runners and any software — within the acceptable use policy. In a VM these are administrator rights inside your VM; there is no access to the host computer.

Can I sign in with my own Apple ID?

Yes, you need it for Xcode and App Store Connect. We never see your passwords. Sign out before the rental ends — everything is wiped afterwards anyway.

Do you have access to my machine?

Technically yes, and we would rather say so plainly. Every Mac, including those rented whole, keeps our own remote administration tool: we need it for support, monitoring and wiping after a rental. We do not view your screen or your data unless you ask us for help. If our tool conflicts with yours, on a whole Mac we disable it on request for the length of your rental. With a VM, the host computer is necessarily under our control.

What if Telegram will not open?

Email hello@rentaibox.com. Telegram is often slow in Russia, so we answer email just as we answer messages.

Why so few machines?

This is a small service: four physical Mac minis (two carry virtual machines, two are rented whole) run by one person. In return you know exactly what you are running on, and you talk to the owner directly.

Can I get a refund?

If we fail to deliver access, we refund in full. Other cases are covered in the rental terms (currently a draft).

Still have questions?

Message us on Telegram — the owner answers, not a call centre.

If Telegram is slow or will not open, email us — we answer email just the same.