1. About this document
These terms cover renting remote access to macOS virtual machines and to whole physical Mac mini computers that RentAIBox hosts in Kuala Lumpur, Malaysia. By placing an order you accept them and the acceptable use policy.
This document is a draft. Until it has been reviewed by a lawyer the wording may change; the terms published on the date of payment apply.
2. The service
Depending on your order, for the paid term you get remote access either to a macOS virtual machine (VM) or to one whole physical Mac mini: Screen Sharing (VNC) and SSH over a private tunnel, and a macOS administrator account.
A virtual machine runs on a Mac mini that hosts no more than two VMs at a time; the other may belong to another customer. The vCPU, memory and disk stated in your order are reserved for your VM and are not oversold. You have no access to the host computer or to the other VM.
A whole Mac has one tenant: the computer is never shared between customers during a rental.
In a VM, Screen Sharing (VNC) and SSH are supported. We do not guarantee that third-party remote desktop tools that need graphics hardware (Parsec, for example) work inside a VM.
3. Term
The minimum term is 1 day (24 hours), for a VM and for a whole Mac. Available periods: day, week, month.
The term starts when access is delivered, not when payment is made.
4. Payment
Prices are in US dollars. Payment is accepted in USDT on the TRC-20 network to the address shown on the invoice.
Each invoice gets a unique amount (0.01–0.99 USDT above the invoice total) that is valid for 60 minutes. Send the exact amount. Network and exchange fees are paid by the sender.
If you send less, more, after the window or on another network, the payment will not be matched automatically — message us and we will sort it out by hand. A transfer on the wrong network may be unrecoverable.
5. Access delivery
Access is delivered within 12 hours of confirmed payment. Login details go to your account email and, if you have linked the bot, to Telegram.
6. Renewal and expiry
A rental is renewed by paying the invoice for the next period. We remind you before the term ends.
If the invoice is not paid, access closes at the end of the paid term.
7. Data
After the rental a VM is deleted together with its disk, and the next one is created from a clean image; a whole Mac is erased and reinstalled. We make no backups of your data and cannot recover it. Keeping your data safe is your responsibility.
8. Administrative access
Every Mac, including those rented whole, keeps our own remote administration tool. We need it for support, health monitoring and wiping after a rental.
We do not view your screen or your data unless you ask us for help.
If our tool conflicts with your own remote access tool, on a whole Mac we disable it at your request for the length of your rental.
With a VM, the host computer is necessarily under our control: we can start, stop and delete the VM.
9. Faults and liability
We do not guarantee a specific availability percentage. If your VM or Mac was unavailable through our fault, we extend your rental by the downtime or, if we cannot provide a replacement, refund the unused days.
Our liability is limited to the amount paid for the current rental period. We are not liable for lost profits or the consequences of data loss.
10. Refunds
If we fail to deliver access, we refund in full in USDT to an address you provide. Once access is delivered, payment for a started period is not refunded, except as described in section 9.
11. Rules and suspension
Use of the VM or Mac must comply with the acceptable use policy. For a serious breach we may suspend access without notice and without a refund.
You are responsible for the legality of your actions and payments in your own country.
12. AI tools and third-party services
We rent the machine only. We do not sell, provide, share or resell accounts, subscriptions or API keys for Claude, ChatGPT / Codex, Gemini or any other third-party service. You use your own.
The machines are physically located in Malaysia and go online from a Malaysian IP address. Whether you may use a given third-party service is governed by that service’s terms; following them is your responsibility. We do not promise that any third-party service will be available to you or will keep working.
Third-party product names (Claude Code, Codex, Gemini CLI, Cursor and others) are used only as examples of what customers run. They are trademarks of their owners. This service is not affiliated with or endorsed by Apple, Anthropic, OpenAI or Google.
13. Contact and changes
Questions about these terms: Telegram or hello@rentaibox.com. Changes are announced on this page; for a paid period the terms in force on the payment date apply.